Terms & Conditions

Welcome to Altrucia.co.uk. By using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms:

  • By accessing or using our website, you agree to comply with these Terms & Conditions.

  • We reserve the right to update, modify, or change these terms at any time.

2. Orders & Payments:

  • All orders are subject to availability.

  • Prices are listed in GBP and include applicable taxes.

  • Payments are processed securely through third-party payment providers.

3. Shipping & Delivery:

  • We offer free shipping all over the UK.

  • Instant Delivery is available for select locations.

  • Estimated delivery time is 3-5 business days.

  • Altrucia is not responsible for delays due to courier issues or unforeseen circumstances.

4. Returns & Refunds:

  • Customers may return or exchange items within 14 days of receiving their order.

  • Items must be unused, unworn, and in original packaging.

  • Refunds will be processed within 7 business days after receiving the returned item.

  • Sale items and gift cards are non-refundable.

5. Intellectual Property:

  • All content on this website, including images, logos, and text, is the property of Altrucia and may not be used without permission.

6. Limitation of Liability:

  • Altrucia is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee that our website will be error-free or uninterrupted.

7. Governing Law:

  • These terms are governed by UK law. Any disputes shall be handled in UK courts.

For any questions regarding these terms, please contact us at info@altrucia.co.uk.